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View Full Version : My email to Aquarium Phamaceuticals paid off


Roy
August 19th 05, 09:56 PM
Awhile back I posted about loosing my sal****er color card for my
Ammonia test kit, and when I called AP they wanted an inornate amount
of money for a simle replacement card.......Their attitude and
response on the phone did not really setwell with me, so I later on
sent them a email stating my misfortune to loose a card,, and the
unreal price they wanted for a simple replacement card........I laid
it all out in black and white for them all the items I have purchased
over this years time frame made by AP (lots of stuff besides Test
Kits) and in the future I would not be buying their products under any
circumstances, mainly due to their unrealistic card replacement
charges and postage and handling fees.....Today I get a snail mail
from who else but AP, with a brand new salt water ammonia card in it,
free of charge, and postage was only the minimum to send a letter..37
cents IIRC. not the original $5 they wanted for just shipping anbd
handling......or the $3.00 card fee......I sure hope that their not
getting $8.00 total for that card deal is not going to cause someone
to get laid off since their profit margin is reduced............yea
right.........I don't mind paying a reasonable fee, but $8.00 for it
was out of sight no matter how you looked at it.....afterall they sure
do not mind giving you the shaft on the prices that they list as
MSRP.

==============================================
Put some color in your cheeks...garden naked!
"The original frugal ponder"
~~~~ }<((((o> ~~~~~~ }<{{{{o> ~~~~~~~ }<(((((o>

~ jan JJsPond.us
August 20th 05, 09:15 PM
Good for you Roy! ~ jan :)

On Fri, 19 Aug 2005 20:56:04 GMT, (Roy) wrote:

>Awhile back I posted about loosing my sal****er color card for my
>Ammonia test kit, and when I called AP they wanted an inornate amount
>of money for a simle replacement card.......Their attitude and
>response on the phone did not really setwell with me, so I later on
>sent them a email stating my misfortune to loose a card,, and the
>unreal price they wanted for a simple replacement card........I laid
>it all out in black and white for them all the items I have purchased
>over this years time frame made by AP (lots of stuff besides Test
>Kits) and in the future I would not be buying their products under any
>circumstances, mainly due to their unrealistic card replacement
>charges and postage and handling fees.....Today I get a snail mail
>from who else but AP, with a brand new salt water ammonia card in it,
>free of charge, and postage was only the minimum to send a letter..37
>cents IIRC. not the original $5 they wanted for just shipping anbd
>handling......or the $3.00 card fee......I sure hope that their not
>getting $8.00 total for that card deal is not going to cause someone
>to get laid off since their profit margin is reduced............yea
>right.........I don't mind paying a reasonable fee, but $8.00 for it
>was out of sight no matter how you looked at it.....afterall they sure
>do not mind giving you the shaft on the prices that they list as
>MSRP.
>
>==============================================
>Put some color in your cheeks...garden naked!
>"The original frugal ponder"
>~~~~ }<((((o> ~~~~~~ }<{{{{o> ~~~~~~~ }<(((((o>

~Power to the Porg, Flow On!~