Midwest Aquatic - do they exist?

[emorbius]

Hello;

I ordered a sulfer denitrifier from them a couple of days ago off their web
page. So far all I've received is a confirmation of the order from paypal, that
a label was sent to UPS for shipping and that their is a credit authorization
on my card (which has not been processed yet.) There is a tracking number but
nothing has been shipped (after two days.) Usually you get some communication
fom the vendor. I sent an E-mail to their customer service but no response so
far (and no phone number.) I'm getting a bad feeling about this and would like
to cancel the order (if there was some way to do it.) Anyone knopw anything
about these guys?

Bob

[A. Paul. Ing]

On Tue, 12 Jun 2007 17:48:28 -0500, emorbius >
wrote:

<<>>
<<>> Hello;
<<>>
<<>> I ordered a sulfer denitrifier from them a couple of days ago off their web
<<>>page. So far all I've received is a confirmation of the order from paypal, that
<<>>a label was sent to UPS for shipping and that their is a credit authorization
<<>>on my card (which has not been processed yet.) There is a tracking number but
<<>>nothing has been shipped (after two days.) Usually you get some communication
<<>>fom the vendor. I sent an E-mail to their customer service but no response so
<<>>far (and no phone number.) I'm getting a bad feeling about this and would like
<<>>to cancel the order (if there was some way to do it.) Anyone knopw anything
<<>>about these guys?
<<>>
<<>> Bob



-------
I forgot more about ponds and koi than I'll ever know!

[Wayne Sallee]

What's their web address?

Wayne Sallee
Wayne's Pets


emorbius wrote on 6/12/2007 6:48 PM:
> Hello;
>
> I ordered a sulfer denitrifier from them a couple of days ago off their web
> page. So far all I've received is a confirmation of the order from paypal, that
> a label was sent to UPS for shipping and that their is a credit authorization
> on my card (which has not been processed yet.) There is a tracking number but
> nothing has been shipped (after two days.) Usually you get some communication
> fom the vendor. I sent an E-mail to their customer service but no response so
> far (and no phone number.) I'm getting a bad feeling about this and would like
> to cancel the order (if there was some way to do it.) Anyone knopw anything
> about these guys?
>
> Bob
>

[Wayne Sallee]

I assume you are referring to midwestaquatic.com ?

Has it been more than 24 hours since you e-mailed them?

Wayne Sallee
Wayne's Pets


Wayne Sallee wrote on 6/12/2007 7:29 PM:
> What's their web address?
>
> Wayne Sallee
> Wayne's Pets
>
>
> emorbius wrote on 6/12/2007 6:48 PM:
>> Hello;
>>
>> I ordered a sulfer denitrifier from them a couple of days ago off
>> their web page. So far all I've received is a confirmation of the
>> order from paypal, that a label was sent to UPS for shipping and that
>> their is a credit authorization on my card (which has not been
>> processed yet.) There is a tracking number but nothing has been
>> shipped (after two days.) Usually you get some communication fom the
>> vendor. I sent an E-mail to their customer service but no response so
>> far (and no phone number.) I'm getting a bad feeling about this and
>> would like to cancel the order (if there was some way to do it.)
>> Anyone knopw anything about these guys?
>>
>> Bob
>>

[Wayne Sallee]

Also, they have a support forum on their web site,
did you try posting there?

Wayne Sallee
Wayne's Pets


Wayne Sallee wrote on 6/12/2007 7:35 PM:
> I assume you are referring to midwestaquatic.com ?
>
> Has it been more than 24 hours since you e-mailed them?
>
> Wayne Sallee
> Wayne's Pets
>
>
> Wayne Sallee wrote on 6/12/2007 7:29 PM:
>> What's their web address?
>>
>> Wayne Sallee
>> Wayne's Pets
>>
>>
>> emorbius wrote on 6/12/2007 6:48 PM:
>>> Hello;
>>>
>>> I ordered a sulfer denitrifier from them a couple of days ago off
>>> their web page. So far all I've received is a confirmation of the
>>> order from paypal, that a label was sent to UPS for shipping and that
>>> their is a credit authorization on my card (which has not been
>>> processed yet.) There is a tracking number but nothing has been
>>> shipped (after two days.) Usually you get some communication fom the
>>> vendor. I sent an E-mail to their customer service but no response so
>>> far (and no phone number.) I'm getting a bad feeling about this and
>>> would like to cancel the order (if there was some way to do it.)
>>> Anyone knopw anything about these guys?
>>>
>>> Bob
>>>

[emorbius]

Wayne Sallee > wrote:
>Also, they have a support forum on their web site,
>did you try posting there?
>

Tried. It won't let me register to get into the forum. It's been about 24
hours. Probably need to give it more time.

Bob

[Wayne Sallee]

What error do you get when you try to register?

Wayne Sallee
Wayne's Pets


emorbius wrote on 6/12/2007 9:05 PM:
> Wayne Sallee > wrote:
>> Also, they have a support forum on their web site,
>> did you try posting there?
>>
>
> Tried. It won't let me register to get into the forum. It's been about 24
> hours. Probably need to give it more time.
>
> Bob
>
>
>