Where to buy fish on-line
 

"Susan" wrote:
That's sad the some fish are caught with cyanide :( I don't know how many
times I've been in a local fish store and I've heard someone tell an
employee I just set up a fish tank and I want one of those pointing to a
mandarin. It just makes me sad that people don't educate themselves on any
livestock before purchasing. It makes me real sad whenever I loose any kind
of livestock myself as I try to provide the best environment. Sounds like
you have a nice fish store Wayne :) Wish I lived closer and I'd support you
:)

Susan :)




Unfortunately not all stores are honest or more frequently they have
employees who don't know anything about what they are selling. Kind of like
Radio Shack where you have one tech whiz in the store and two or three others
who usually say "huh?" when you ask a question. Usually my experience is there
will be a couple of experts who know marine life inside and out and then a few
other employees who tell you alot of gobbily-gook, probably not to cheat anyone
but because they don't know any better. I have a store I support locally (Tails
and Scales, Chesapeake VA) but I know which salespeople to talk to there. I'm
rather ashamed to admit that I didn't do nearly enough independent research
when I started salt water. I relied on the store's personel for advice (not
Tails and Scales). With my first tank they were right on in telling me how to
cycle a tank and did free water perameter checks..BUT....they also told me a
yellow tang was very comptatible in a community tank (so I bought it
FIRST...ouch!!) and that a madarin dragonet ate brine shrimp. So I learned the
hard way (and expensive) about mixing the right type of fish. It takes time
and research and you pretty much have to do it on your own. Even so everytime I
get cocky enough to think I understand how to run an ecosystem occassionally I
get bitten. Most of my fish live for years but I just lost a tomini tang
(beautifull fish which I've only seen once in a pet store) that came down with
some sort of bacteria infection that I just couldn't eradicate no matter what I
tried. I've been brooding about that all week.

Bob

Where to buy fish on-line
 

"Susan" wrote in message .. .
Was a simple phone call and they immediatly said
would you like this credited back to your credit
card account or credit for the livestock.

So they did not offer free shiping...

I believe they also will reship if you request without
shipping charges.

You believe ? So you are not sure ? You are guessing ?
Check this out:
http://www.liveaquaria.com/general/g...ral_pagesid=23
Where do you see in the guarantee anything about free reshiping ?
I see only refunding your money - that is it!

There maybe other internet places that do make you return the
dead livestock but the 3 places I've listed don't. Actually liveaquaria
sent me an entire order free at the end of last year. They made a mistake
on the day they were suppose to send the order out and sent the complete
order for free. They said that Dr Foster wanted me to have it without cost.
They just seem to be a great company.

Guess one more thing... Who has payed for this order ? Customer!
Any "gifts" you get are offset byt the higher price...
If a company is "great" in accepting returns, the rule is that
their prices are higher than the other players on the market.

When I read about your stories from liveaquaria I know already
that if I order anything from them I will have to pay for all
their mistakes and refunds they made to their "happy" customers
and pay for all poor fish people did not care enought and they
died within 14 days, and for all that fish people has simply
stolen from them - saying they died, but keeping the fish & money.

www.MarineDepot.com has no returns, www.DrsfosterSmith.com has them.
Guess who's prices are much, much lower ? :-)
In the first store you pay for the merchandise only and limited "CS".
In the second, you pay not only for the merchandise but also all this
generousity the company provides "for free" (read: with your money)
to other custommers requesting free "dead" fish or returns of opened
and used merchandise...

Where to buy fish on-line
 

www.reeftopia.com has some good deals as well.

Best thing to do is get a group order together to save on or get free
shipping.



wrote in message
...
"Susan" wrote:
That's sad the some fish are caught with cyanide :( I don't know how
many
times I've been in a local fish store and I've heard someone tell an
employee I just set up a fish tank and I want one of those pointing to a
mandarin. It just makes me sad that people don't educate themselves on
any
livestock before purchasing. It makes me real sad whenever I loose any
kind
of livestock myself as I try to provide the best environment. Sounds
like
you have a nice fish store Wayne :) Wish I lived closer and I'd support
you
:)

Susan :)




Unfortunately not all stores are honest or more frequently they have
employees who don't know anything about what they are selling. Kind of
like
Radio Shack where you have one tech whiz in the store and two or three
others
who usually say "huh?" when you ask a question. Usually my experience is
there
will be a couple of experts who know marine life inside and out and then a
few
other employees who tell you alot of gobbily-gook, probably not to cheat
anyone
but because they don't know any better. I have a store I support locally
(Tails
and Scales, Chesapeake VA) but I know which salespeople to talk to there.
I'm
rather ashamed to admit that I didn't do nearly enough independent
research
when I started salt water. I relied on the store's personel for advice
(not
Tails and Scales). With my first tank they were right on in telling me
how to
cycle a tank and did free water perameter checks..BUT....they also told me
a
yellow tang was very comptatible in a community tank (so I bought it
FIRST...ouch!!) and that a madarin dragonet ate brine shrimp. So I
learned the
hard way (and expensive) about mixing the right type of fish. It takes
time
and research and you pretty much have to do it on your own. Even so
everytime I
get cocky enough to think I understand how to run an ecosystem
occassionally I
get bitten. Most of my fish live for years but I just lost a tomini tang
(beautifull fish which I've only seen once in a pet store) that came down
with
some sort of bacteria infection that I just couldn't eradicate no matter
what I
tried. I've been brooding about that all week.

Bob

Where to buy fish on-line
 

"Pszemol" wrote in message
...
"Susan" wrote in message
.. .
Was a simple phone call and they immediatly said would you like this
credited back to your credit
card account or credit for the livestock.

So they did not offer free shiping...

**I'm sorry I didn't put that in the post but yes they did offer free
shipping when I talked to them. I had just put this post up at the time I
was working on an order so didn't know if they would offer the free
re-shipping. But indeed found out they would. My apology as I didn't know
at the time.



I believe they also will reship if you request without shipping charges.

You believe ? So you are not sure ? You are guessing ?

***I'm sorry. I did go out on the line on that saying "I believe" as I was
currently working on an order with them and didn't know 100 percent for
sure. Indeed they reshipped with no extra cost. Again, my apology and am
very sorry as I reread the sentence and should have worded it different.


Check this out:
http://www.liveaquaria.com/general/g...ral_pagesid=23
Where do you see in the guarantee anything about free reshiping ?
I see only refunding your money - that is it!

***Appears they don't have that written in the guarantee. My apology again
as it must have sounded like I was quoting from their guarantee. I would
have to discuss this with them to see why they offered the reship to me.


There maybe other internet places that do make you return the dead
livestock but the 3 places I've listed don't. Actually liveaquaria sent
me an entire order free at the end of last year. They made a mistake on
the day they were suppose to send the order out and sent the complete
order for free. They said that Dr Foster wanted me to have it without
cost. They just seem to be a great company.

Guess one more thing... Who has payed for this order ? Customer!
Any "gifts" you get are offset byt the higher price...
If a company is "great" in accepting returns, the rule is that
their prices are higher than the other players on the market.

When I read about your stories from liveaquaria I know already
that if I order anything from them I will have to pay for all
their mistakes and refunds they made to their "happy" customers
and pay for all poor fish people did not care enought and they
died within 14 days, and for all that fish people has simply
stolen from them - saying they died, but keeping the fish & money.


*** I'm sorry I don't know why places price their livestock like they do so
I'm unable to comment on that. It truly is a shame that some people in the
world are dishonest. Thankfullly there are honest people out there.

www.MarineDepot.com has no returns, www.DrsfosterSmith.com has them.
Guess who's prices are much, much lower ? :-)
In the first store you pay for the merchandise only and limited "CS".
In the second, you pay not only for the merchandise but also all this
generousity the company provides "for free" (read: with your money)
to other custommers requesting free "dead" fish or returns of opened
and used merchandise...

***Indeed MarineDepot may be a good place to buy from. I'm sorry though as
I haven't ordered from them so am unable to comment on prices etc.. to
compare. I'm glad if you have had a good experience with them. I hope I
answered your questions and hope your having a better day than you were
having when you posted your note as it sounded like you were having a bad
day.

Susan :)

Where to buy fish on-line
 

"Susan" wrote in message . ..
***Indeed MarineDepot may be a good place to buy from. I'm sorry though as
I haven't ordered from them so am unable to comment on prices etc.. to
compare. I'm glad if you have had a good experience with them. I hope I
answered your questions and hope your having a better day than you were
having when you posted your note as it sounded like you were having a bad
day.

Is everything ok with you, Susan ?
Calm down and take a deep breath :-)))