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Top Fin Decorations
"Jonathan Wood" wrote in message
nk.net... NetMax, And what do you think that they would do if they found out? Their reps would tell the stores to refund or replace the product if anyone comes in with a complain. What else would they do? It might have been a batch problem, so the quantity affected might be very limited (if it's even the artificial wood and not something else). Well, the smell comes from a couple of different pieces so I can rule out a bad batch. If they made a few and a few were returned, I don't think anything would come of it. But if they were sold by the boatload, which Top Fin products are, and there was a problem, I would think they would rush to find a way to stop the lost revenues. Even a small percent of complaints from a large enough market would be a substantial amount of lost income. I think you over-estimate the effect of a single product. These manufacturers could lose 100% of a product line of decorations for months, and it would not affect them. With manufacturing, at any given moment, there is always something wrong with something, it's just not advertized. Deal with the returns as they come in, in a manner which leaves the customer happy. Note that a batch problem can be in the coating, so it would affect a number of different decorations which were all processed at the same facility. At any rate, although no one's said anything about, I'll just assume no one else is seeing these types of problems and it's just me. Again, just my humble opinion, but the % of hobbyists who have this decoration X the number who remember they got it from Topfin X the number who got the coating batch (an assumption) X the number who noticed the problem X the number who have computers X the number who read and post in the newsgroups or forums might add up to a small number. We sometimes think we are part of a huge community, but it's actually much smaller than we think. Compared to the general public, this small community is very well educated and more likely to research the root cause. Others would take the decoration out, smell it and throw it away (end of story ;~) I'm not trying to be argumentative, just presenting a different perspective. -- www.NetMax.tk Jonathan |
Top Fin Decorations
NetMax,
I think you over-estimate the effect of a single product. These manufacturers could lose 100% of a product line of decorations for months, and it would not affect them. Well, I'm not trying to argue the point but, being somewhat of a business person myself, I view this it a little differently. They have an obligation to their shareholders if there is something they can do to fix a product that is resulting in many returns. Note that a batch problem can be in the coating, so it would affect a number of different decorations which were all processed at the same facility. A batch suggests a number of items that were also processed within the same period of time. That would not apply in my case. Again, just my humble opinion, but the % of hobbyists who have this decoration X the number who remember they got it from Topfin X the number who got the coating batch (an assumption) X the number who noticed the problem X the number who have computers X the number who read and post in the newsgroups or forums might add up to a small number. We sometimes think we are part of a huge community, but it's actually much smaller than we think. Compared to the general public, this small community is very well educated and more likely to research the root cause. Others would take the decoration out, smell it and throw it away (end of story ;~) Maybe. I will try some tests with my next water change. It sure would suck to have this large 125 gallon tank with nothing but plant decorations. Thanks. Jonathan |
Top Fin Decorations
"Jonathan Wood" wrote in message ink.net... Maybe. I will try some tests with my next water change. It sure would suck to have this large 125 gallon tank with nothing but plant decorations. Thanks. Jonathan Why not ditch the fake stuff replace with Mopani Wood? Tried and true. Looks way nicer also. Or check someplace like http://www.aquariumdriftwood.com/ . |
Top Fin Decorations
I don't know what Mopani Wood is, but I'll check out the link.
Thanks. Jonathan "Wm Hopkins" wrote in message ink.net... "Jonathan Wood" wrote in message ink.net... Maybe. I will try some tests with my next water change. It sure would suck to have this large 125 gallon tank with nothing but plant decorations. Thanks. Jonathan Why not ditch the fake stuff replace with Mopani Wood? Tried and true. Looks way nicer also. Or check someplace like http://www.aquariumdriftwood.com/ .. |
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