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NetMax June 7th 04 03:09 AM

Top Fin Decorations
 
"Jonathan Wood" wrote in message
nk.net...
NetMax,

And what do you think that they would do if they found out? Their

reps
would tell the stores to refund or replace the product if anyone

comes in
with a complain. What else would they do? It might have been a

batch
problem, so the quantity affected might be very limited (if it's even

the
artificial wood and not something else).


Well, the smell comes from a couple of different pieces so I can rule

out a
bad batch. If they made a few and a few were returned, I don't think
anything would come of it. But if they were sold by the boatload, which

Top
Fin products are, and there was a problem, I would think they would

rush to
find a way to stop the lost revenues. Even a small percent of

complaints
from a large enough market would be a substantial amount of lost

income.

I think you over-estimate the effect of a single product. These
manufacturers could lose 100% of a product line of decorations for
months, and it would not affect them. With manufacturing, at any given
moment, there is always something wrong with something, it's just not
advertized. Deal with the returns as they come in, in a manner which
leaves the customer happy.

Note that a batch problem can be in the coating, so it would affect a
number of different decorations which were all processed at the same
facility.

At any rate, although no one's said anything about, I'll just assume no

one
else is seeing these types of problems and it's just me.


Again, just my humble opinion, but the % of hobbyists who have this
decoration X the number who remember they got it from Topfin X the number
who got the coating batch (an assumption) X the number who noticed the
problem X the number who have computers X the number who read and post in
the newsgroups or forums might add up to a small number. We sometimes
think we are part of a huge community, but it's actually much smaller
than we think. Compared to the general public, this small community is
very well educated and more likely to research the root cause. Others
would take the decoration out, smell it and throw it away (end of story
;~)

I'm not trying to be argumentative, just presenting a different
perspective.
--
www.NetMax.tk

Jonathan





Jonathan Wood June 7th 04 03:02 PM

Top Fin Decorations
 
NetMax,

I think you over-estimate the effect of a single product. These
manufacturers could lose 100% of a product line of decorations for
months, and it would not affect them.


Well, I'm not trying to argue the point but, being somewhat of a business
person myself, I view this it a little differently. They have an obligation
to their shareholders if there is something they can do to fix a product
that is resulting in many returns.

Note that a batch problem can be in the coating, so it would affect a
number of different decorations which were all processed at the same
facility.


A batch suggests a number of items that were also processed within the same
period of time. That would not apply in my case.

Again, just my humble opinion, but the % of hobbyists who have this
decoration X the number who remember they got it from Topfin X the number
who got the coating batch (an assumption) X the number who noticed the
problem X the number who have computers X the number who read and post in
the newsgroups or forums might add up to a small number. We sometimes
think we are part of a huge community, but it's actually much smaller
than we think. Compared to the general public, this small community is
very well educated and more likely to research the root cause. Others
would take the decoration out, smell it and throw it away (end of story
;~)


Maybe. I will try some tests with my next water change. It sure would suck
to have this large 125 gallon tank with nothing but plant decorations.

Thanks.

Jonathan



Wm Hopkins June 7th 04 10:10 PM

Top Fin Decorations
 

"Jonathan Wood" wrote in message
ink.net...
Maybe. I will try some tests with my next water change. It sure would suck
to have this large 125 gallon tank with nothing but plant decorations.

Thanks.

Jonathan



Why not ditch the fake stuff replace with Mopani Wood? Tried and true. Looks
way nicer also. Or check someplace like http://www.aquariumdriftwood.com/ .



Jonathan Wood June 7th 04 11:29 PM

Top Fin Decorations
 
I don't know what Mopani Wood is, but I'll check out the link.

Thanks.

Jonathan

"Wm Hopkins" wrote in message
ink.net...

"Jonathan Wood" wrote in message
ink.net...
Maybe. I will try some tests with my next water change. It sure would

suck
to have this large 125 gallon tank with nothing but plant decorations.

Thanks.

Jonathan



Why not ditch the fake stuff replace with Mopani Wood? Tried and true.

Looks
way nicer also. Or check someplace like http://www.aquariumdriftwood.com/

..






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