I don't think that too many people have trouble dealing
with them as far as getting what they ordered, and such,
but if you look at the catalog, and look for the
dishonesty, you should have no trouble finding it, if you
are an avid fish keeper, and know better than to fall for
it. Also look for picturs that have been doctered up. The
dishonesty in the catalog is not any worse than the
average pet store :-) I've just gotten discusted with the
amount of dishonesty in this industry. What ever happened
to "truth in advertizing"?

Wayne Sallee
Wayne's Pets



Mark Henry wrote on 12/21/2005 3:58 PM:
Wayne Sallee wrote:

Yep they are overlooked by Dr Foster and Smith, but I don't regard Dr
Foster and Smith very highly. There is so much dishonesty in thier
catalogs.


Wayne,

Can you offer some specifics here? My wife and I run a kennel and have
been ordering from Drs Foster and Smith for years and have never found
their advertising, sales, or policies to be misrepresented.

In fact, I recently posted that a sump I ordered had arrived broken and
they replaced it on the spot (and upgraded me to 2-day delivery) and
didn't require me to return the broken one. Now I call that service.

mark h