Yea, and they are also the ones I had nothing but trouble with as
well. They are ready to jump on the phone and take an order for a unit
and grab the money, however try and get warranty out of them. They
refused to return emails, or phone calls, and their phone nunber
actually is in CAnada not the USA. They come on with a speach that
they only do "e" commerce, "e" tech support and e everything else.
What they do the best is ignore you if you got a problem.
I have not affiliation with Filterdirect, who has been on Ebay for a
long time as well, and I was a bit gun shy on ordering yet another
rodi unit off ebay vendors , especially with the satisfactioon Aqua
Safe gave me......... er ah did not giv eme. I called filters direct,
and ordered one, and after talking to the man that owns Filterdiredt,
to see if their parts would work the Aqua safe one, he said yes the
parts in question should pretty well fit. He sent me the parts at no
charge to fix his competitors unit......I have since fixed that
"other" vendors unit and sold it........and hjave purchased yet
another of the Filter direct models.
I still like purchasing from a company that is not too good to talk to
me, once they have my money. And when I need replacement media and
such I like to talk to a real person then as well. In my experieince
Aqua XXXX is a poor excuse for a vendor and goodluck getting something
if on warranty or such. Just ain't gonna happen. Call Filterdirect a
call and talk to the owner Oscar.....he sure will treat you right. Oh
those units are american made by Honeywell Inc, and go by the name of
Water General. Aqua safes units have China made housings on them and
were "part" of my problem with cracks and leaks.
On Mon, 25 Dec 2006 18:13:29 GMT, "TheRock" wrote:
My system...
http://cgi.ebay.com/AQUA-SAFE-AQUARI...QQcmdZViewItem
RO/DI
These guys have been on eBay for a while and they sell replacement parts and
filter media.
6 stage 100GPD
"KurtG" wrote in message
t...
I'm looking into an RO system, so I can give up buying gallon jugs at
walmart. Any recommendations?
--Kurt
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I forgot more about ponds and koi than I'll ever know!