Also, they have a support forum on their web site,
did you try posting there?

Wayne Sallee
Wayne's Pets


Wayne Sallee wrote on 6/12/2007 7:35 PM:
I assume you are referring to midwestaquatic.com ?

Has it been more than 24 hours since you e-mailed them?

Wayne Sallee
Wayne's Pets


Wayne Sallee wrote on 6/12/2007 7:29 PM:
What's their web address?

Wayne Sallee
Wayne's Pets


emorbius wrote on 6/12/2007 6:48 PM:
Hello;

I ordered a sulfer denitrifier from them a couple of days ago off
their web page. So far all I've received is a confirmation of the
order from paypal, that a label was sent to UPS for shipping and that
their is a credit authorization on my card (which has not been
processed yet.) There is a tracking number but nothing has been
shipped (after two days.) Usually you get some communication fom the
vendor. I sent an E-mail to their customer service but no response so
far (and no phone number.) I'm getting a bad feeling about this and
would like to cancel the order (if there was some way to do it.)
Anyone knopw anything about these guys?

Bob