Just wanted to pass along a very, very bad internet company to deal with.
To make a long story shorter I had ordered over $160.00 worth of livestock
and a light from coralsplus.com. After numerous phone calls to this place
and numerous messages left I finally get an okay that the order is ready to
ship except two items. I received an order that was horrible!!! Some of the
crabs I ordered were just shells, the "ELECTRIC" scallop I ordered was a
plain scallop, the 2 electric crabs I ordered were 2 cheap red leg crabs
instead, the neon blue goby I ordered was a engineer goby. All much cheaper
subsitutes. The coral I ordered was completely rotted!! Nothing even left of
it. Not to mention over $100.00 of things I didn't receive and was charged
for. I placed this order several weeks ago. I have made numerous phone
calls and when I finally get this older lady on the phone she tells me he
has my message and will have Brian (Owner is Brian Dowling) return my call
today. I've been told this same thing several times. Also, I get no return
on emails. After looking into the BBB online I find this company has had
many unresolved complaints and appears to be unreputable I just didn't
want anyone else to make the same stupid mistake I did. The old saying is
you live and learn!! Anyways, I'm pursing action through the credit card
company, Better Business Burea and IC3 (Internet Crime Complaint Center).
IC3 which is in partnership with the FBI appears to investigate the
complaint and send the info to the appropiate law officials. Again, just
wanted to pass along this info so someone else doesn't do the same dumb
thing I did. Sorry for the long letter

Susan