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Old January 17th 08, 07:53 PM posted to rec.aquaria.marine.reefs
Susan
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Posts: 39
Default BAD SELLER ALERT: CORALS PLUS

Thanks guys. I've already started the process of doing a charge back. I
used a credit card/debit so I'm not sure if the process is all the same as
using a plain credit card. I feel like those people on television you see
that get "swindled" out of money and your thinking wow I wouldn't let that
happen to me. Just wish I would have done a BBB check on him before hand.

Susan
"Wayne Sallee" wrote in message
...
That's the nice thing about the internet, is that when a company is bad,
you can report them on the internet, and then when you are looking at
buying from a company, you can search the internet to see what other
people are saying about them.

I would recommend that you immediately charge your cc back on the grounds
that they did not ship to you the things that you ordered, and that the
few things that they did ship were not what you ordered, and were of poor
quality, and that they have not made any attempt to fix the situation.

Wayne Sallee



Susan wrote on 1/16/2008 9:01 PM:
Just wanted to pass along a very, very bad internet company to deal with.
To make a long story shorter I had ordered over $160.00 worth of
livestock and a light from coralsplus.com. After numerous phone calls to
this place and numerous messages left I finally get an okay that the
order is ready to ship except two items. I received an order that was
horrible!!! Some of the crabs I ordered were just shells, the "ELECTRIC"
scallop I ordered was a plain scallop, the 2 electric crabs I ordered
were 2 cheap red leg crabs instead, the neon blue goby I ordered was a
engineer goby. All much cheaper subsitutes. The coral I ordered was
completely rotted!! Nothing even left of it. Not to mention over $100.00
of things I didn't receive and was charged for. I placed this order
several weeks ago. I have made numerous phone calls and when I finally
get this older lady on the phone she tells me he has my message and will
have Brian (Owner is Brian Dowling) return my call today. I've been told
this same thing several times. Also, I get no return on emails. After
looking into the BBB online I find this company has had many unresolved
complaints and appears to be unreputable I just didn't want anyone
else to make the same stupid mistake I did. The old saying is you live
and learn!! Anyways, I'm pursing action through the credit card company,
Better Business Burea and IC3 (Internet Crime Complaint Center). IC3
which is in partnership with the FBI appears to investigate the complaint
and send the info to the appropiate law officials. Again, just wanted to
pass along this info so someone else doesn't do the same dumb thing I
did. Sorry for the long letter

Susan