Marc Levenson wrote in message ...
That is pretty interesting.

Since you've used it, can you tell me more specifically how it works? From your
point of view as an end user.

Do you still use your own email program as you did before?

Does your email route through their company's server first (basically holding it
for you0?


That's how it works. Their are a number of companies offering this -
mxlogic, mailarmory etc.

We scan all mail passing through our servers for both spam and viruses
in the same way they do - the difference is that it never leaves our
network.

We've worked with each of these companies, and to be fair - all of
their scanning is over-zealous. Perhaps for some people it works -
for me, missing ONE email tagged as SPAM that shouldn't be might prove
a problem worth many thousands of dollars.

These approaches are the same on all of our hosting accounts - from
the $4.99 a month accounts up to the dedicated/managed servers....
no-one gets lesser service with us.

Our approach to SPAM and viruses are thus:

SPAM: tag and release - if we can identify it, change the title to
whatever it was with {SPAM?} added to the front - this allows users to
filter using rules or in their mail program, or using our web based
email. As I said - one lost email can be worth thousands of lost
revenue. The methods employed by MailArmory for example, are "TRASH
and tell you later" - which is potentially fatal to a few valid emails
coming from poorly policed networks.

Viruses: fix or quarantine and notify both parties - we run commercial
anti-virus on each server - if we can identify the virus and clean it,
we will do so. If not, we'll quarantine the attachment or email, and
send recipient and sender a notification that a virus was found (and
identify it). Clients have the option of having us send them the
infected attachment, or request a clean on from the sender.

Both our virus and SPAM filtering are setup as fail-pass-through - ie,
if the virus scanner stops for any reason (it's happened twice now in
three years), then viruses will be passed through, rather than your
email stopping completely. We turn of notification when the faker
plagues arrive for those particular viruses!

We service businesses, and to be honest, this approach has only caused
a couple "issues" with our smaller customers - who, despite being
warned to NOT use our services as THEIR ONLY VIRUS SCANNER, did so
under the impression that we would handle all of their problems for
them - big mistake!

I don't trust our clients' email to any third party solution - we've
tried to workj with a number, and they are all inflexible. I'd rather
work on improving our solutions for our clients here than spend money
on outside systems. Our customers prefer it that way too!

regards

Greg Hewitt-Long - AAABusinessHosting.com


Marc


Michelle Leonard wrote:

for those still being plagued with hundreds of these worms in your inbox --
try this anti spam program. I am running it and I cannot tell you how much
I LOVE it. It filters out all the crap, and let's in the stuff you want.
You customize to suit you, and before an e-mail can get to you, the sender
has to verify himself, something spammers never do. You can always check
the box on their website for stuff you think should have gotten through --
but it never does. It's quick, easy and you can try it 30 days free -- check
it out.
http://spamarrest.com/affl?2461001

michelle

"Brian & Mary Adams" wrote in message
...
I know this is off topic however, a large number of you appear to have
viruses. That notice from Microsoft you got in your email about a security
patch was not from Microsoft. It was a virus...To kill it see the link.
http://vil.nai.com/vil/content/v_100662.htm

Also I saw this one:
http://vil.nai.com/vil/content/v_99273.htm

If you don't have anti-virus get it, if you have it keep it up to date.
NEVER open anything you are not expecting!