"SVTKate" wrote in message
hlink.net...
I gave up retail management several years ago.
Corporate was the reason, that and my feet were killing
me.

Perhaps if you walk a mile in a retail employee's shoes
you won't be so
quick to spout off.
Yep, there are employees that goof off. You get it in
every line of work.
The percentage of people that look down on customer
service personnel in is
much too high.


I agree with you, I worked retail for a lot of years. You
have people come in that you can tell never worked a day in
retail in all of their lives; and they will be very rude and
condescending to hard working people. I developed a theory
back then that I still hardily believe. People should have
to get a shopping license, and in order to earn their
shopping license they should have to work in retail for just
a few days. It would be a learning experience for them.
Now I have a professional job, but I am still kind to
workers I see doing their best and can clearly identify one
that is not behaving professionally and complain in an
appropriate manner.


I do not know if you have ever worked customer service,
but again, I suggest
that those of you that condemn them walk a mile in the
other guy's shoes.
The treatment received from all sides is difficult to deal
with. Eventually
you have to fight to prevent becoming calloused. The
working people are not
fond of the goof offs either but corporate makes it very
difficult to get
rid of them.

Kate


"Mrs. Fricker" wrote in message
...
| "SVTKate" wrote:
|
| If you want to blame someone, blame the sorporation,
not the
| employees. The company is to blame 80% of the time.
|
| It sounds like you don't like your job. Have you tried
a different line
| of work. If you have to go around blaming people perhaps
you aren't busy
| enough.