We're all entitled to our own opinion, but if a large corporation mails me a
$30 modem and then insists I pop by the post office and mail it back to
them, sorry it ain't going to happen. My time is more valuable to me than
this modem is to them.

Not to mention, they tried to intimidate me into mailing it back. Basically
threatening to charge me for it if I didn't mail it back within the same
week. Once they had gone that route, their was no way I was going to
cooperate. Call me hard headed, but I treat people with the same respect
they treat me.

As for the "right thing to do", I have no problem with my decision nor my
attitude in general. In fact quite the opposite.

And from what I recall, this person was getting lousy service from the
company that made the mistake. Not returning calls, getting the run around
(just look at the subject), etc.

Therefore my point was, why would he go through the trouble of fixing their
mistake when they didn't have the decency to do it themselves ?

And the "last bit of FRENCH self respect" is uncalled for. First, I'm
francophone, not french. Second, I have plenty of well deserved
self-respect.

Robert

"Todd Nicholson" wrote in message
nk.net...
Because mistakes are made and it's the right thing to do.

-Todd

"Robert Cadieux" wrote in message
...
HMMM?

Why ?

Not too sure what your point is, but mine was you don't need to feel
obliged
to spend your time and money (shipping) to correct someone elses
mistake.
If they had taken the trouble double checking their order, he would not
be
in this situation.

In my situation, I was asked to repackage it, pay for shipping and once
thay
received it, they would reimburse me the exact same amount I had spent
on
shipping as a renewal credit. Why would I do that ?

Robert



"j" wrote in message
...
!?!?!?
poof! You have all witnessed the last bit of French self-respect
vanishing right before your eyes!

Robert Cadieux wrote:
From what I remember, anything that is mailed to you without your
consent is
yours to keep.

I was accidently sent a modem from my internet company a few months
ago.
It
was supposed to go to another customer. They noticed their mistake
and
tried to intimidate me into mailing it back to them. I stood my
ground
and
got to keep the modem.

Robert

"BriMc" wrote in message
...

The thing that ****es me off the most is that now I have to waste
time
out
of my day because of their screw up and mail that product back to
them
(paying for it out of my pocket and they will/may refund). And I
still

have

to wait until they process it before I get my correct product. Maybe
I
should just E-bay the disco lights and be ahead of the game. Hmmmm
"WayneSallee.com" wrote in message
...

The Better Business Bureau is a joke. They don't do anything but
play

mail

carrier, becaue they don't want to loose that money that their
members

pay

them.
The BBB is nothing but a front. They may have been something at one

time,

but
they are nothing good now.


Wayne Sallee


In article , "razingkane"
writes:


you can also contact the Better Business Bureau