Lorne Dyke wrote:

>"customer care", and have found it useless! I had a flat tire in SoCal and
>tried to install the compact spare which came with the car. Problem was the
>spare was 4-lug and didn't even fit over the S4's front brake calipers to
>mate with the 5-lug rotor.

Ouch. That's bad. So there is a wrong spare wheel in your car?
Strange.

>Called for road side assistance...no help after 1
>1/2 hours and I had to leave my car for another ride. After getting my flat
>fixed I called Audi NA "customer care" about the spare, and after 3
>follow-up calls regarding my assigned case number I have not had a call back
>in 3 weeks! So still no spare tire. Useless I say!

Well, honestly I think it's a shame that they didn't help you when you
needed road side assistance, but legally I think your case lies with
the Audi Dealer that sold you a car with a clearly wrong spare wheel.
In those couple years, you never ever took a look at the spare wheel?

Regards

Wolfgang