Wal Mart steps over a dollar to pick up a dime

"SVTKate" wrote:

This means an entire store with only 5 people on staff,
one of them a manager, one of them an operations officer three of them
minimum wage sales associates.

Our Walmart has that many Seniors at the door greeting people. It has a
similar number in the garden section just loading peoples cars.

--
Pardon my spam deterrent; send email to
http://home.earthlink.net/~rhodyman

"SVTKate" wrote:

If you want to blame someone, blame the sorporation, not the
employees. The company is to blame 80% of the time.

It sounds like you don't like your job. Have you tried a different line
of work. If you have to go around blaming people perhaps you aren't busy
enough.

I gave up retail management several years ago.
Corporate was the reason, that and my feet were killing me.

Perhaps if you walk a mile in a retail employee's shoes you won't be so
quick to spout off.
Yep, there are employees that goof off. You get it in every line of work.
The percentage of people that look down on customer service personnel in is
much too high.

I do not know if you have ever worked customer service, but again, I suggest
that those of you that condemn them walk a mile in the other guy's shoes.
The treatment received from all sides is difficult to deal with. Eventually
you have to fight to prevent becoming calloused. The working people are not
fond of the goof offs either but corporate makes it very difficult to get
rid of them.

Kate


"Mrs. Fricker" wrote in message
...
| "SVTKate" wrote:
|
| If you want to blame someone, blame the sorporation, not the
| employees. The company is to blame 80% of the time.
|
| It sounds like you don't like your job. Have you tried a different line
| of work. If you have to go around blaming people perhaps you aren't busy
| enough.

Have YOU ever worked retail?

Tell you what. Get a corporate DM on your boss's ass telling him that he has
to cut employees hours because of corporate budget cuts and maintain
customer service. This means an entire store with only 5 people on staff,
one of them a manager, one of them an operations officer three of them
minimum wage sales associates.

The three sales associates have to unload 6-11 pallets of stock every other
day, and put it up during the course if an 8 hour, or likely less, shift
because part timers do not get benefits.

Then give those 3 sales associates time to answer the phones, help
customers, tidy the shelves and displays, check to be sure there are no
empty spaces on the shelves and refill them and run the cash registers.

Then, there are the customers who let their children pull the price labels
off of the store shelves as entertainment while the parents are oblivious to
their child's actions. Prices that change daily and a list of several dozen
items that must be relabeled.. by those same three employees.

Try it sometime.
Retail is allot harder than it looks from the customer's side of the
counter. If you want to blame someone, blame the sorporation, not the
employees. The company is to blame 80% of the time.

Kate
__________________________________________________ __________

AMEN!!!!!

I am a manager of a convenience store. I am only allowed to have 1 or 2
employees on the clock per shift. The things that "customers" do is
outrageous!! I could tell you horror stories. Retail is a LOT harder than
it looks. My company starts all clerks out at min. wage, no matter how much
experience they have. And the only give me 2 days to train these employees.
That's not nearly long enough. They have installed cameras recently to help
cut down on employee theft. Employee theft counts for 80% of store losses.
That includes unintentional employee mistakes as well.

D.S.

"D.S." wrote in message
...
Have YOU ever worked retail?

Kate said:
Retail is allot harder than it looks from the customer's side of the
counter.

I am a manager of a convenience store.

Employee theft counts for 80% of store losses.

Boy, Howdy. I used to run a cell phone store selling prepaid service. Let me
tell you, employee theft was a big issue. One of the girls got stolen three
times in one week. Cute girl, too. Never did find her the last time.
--
Crashj

"D.S." wrote

A kindred spirit .. thanks DS!
Kate

|
| AMEN!!!!!
|
| I am a manager of a convenience store. I am only allowed to have 1 or 2
| employees on the clock per shift. The things that "customers" do is
| outrageous!! I could tell you horror stories. Retail is a LOT harder
than
| it looks. My company starts all clerks out at min. wage, no matter how
much
| experience they have. And the only give me 2 days to train these
employees.
| That's not nearly long enough. They have installed cameras recently to
help
| cut down on employee theft. Employee theft counts for 80% of store
losses.
| That includes unintentional employee mistakes as well.
|
| D.S.
|
|

"Stephen M. Henning" wrote in message
news
"~ Windsong ~" wrote:

That sounds like poor management to me as much as dishonest employees.
As
for places like Wal-Mart - that wouldn't apply. They are not the ones
who
order the pond and garden merchandise for the stores.

But the employees are the ones who can make sure merchandise doesn't
sell by hiding price tags, putting it in poor locations where no one
sees it, bad mouthing things they don't want to sell, leaving it in the
stock room or storage trailer, etc.
=========================
Again you have a *management* problem then. Where is the store MANAGER and
ass't manager? It's their job to know what's in the store room and
trailers. The Wal-Marts and K-Marts here are set up in such a way that
hiding merchandise is almost impossible. As for discouraging sales....
I've seldom had anyone in any of these stores do that. And the employees
come and go so fast it can't possibly make a difference in the amount sold
or not sold. The Lowe's here marks things down to unreal prices to move
them in late summer. I paid 25¢ for beautiful hanging baskets of
impatience and some other type of flower. The hanging baskets alone are
worth over $1.49. The mini rose bushes were only 50¢ to a $1.00 each. I
bough some large beautiful blooming angelwing begonias in fancy large pots
for 50¢ each. There is nowhere the employees could be involved in all the
stock that didn't sell over the summer. I'm not saying some employees
aren't dishonest as I'm sure some are - but most left over merchandise is
not the fault of the employees.
Giving damaged or broken merchandise to employees is another matter. I can
see them "damaging" something so they can get it for free or dirt cheap -
but leftover ponds, shrubs, trees and plants???
--
Carol.... the frugal ponder...
"If athletes get athletes foot, do astronauts get mistletoe?"
~~~~~~{@
"They laugh because I'm different, I laugh because they're all the same."
http://www.heartoftn.net/users/windsong/index.html
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

"~ Windsong ~" wrote:

"Stephen M. Henning" wrote:
But the employees are the ones who can make sure merchandise doesn't
sell by hiding price tags, putting it in poor locations where no one
sees it, bad mouthing things they don't want to sell, leaving it in the
stock room or storage trailer, etc.
=========================
Again you have a *management* problem then. Where is the store MANAGER and
ass't manager?

Managers are employees also.

--
Pardon my spam deterrent; send email to
http://home.earthlink.net/~rhodyman

"~ Windsong ~" wrote in message


| =========================
| Again you have a *management* problem then. Where is the store MANAGER
and
| ass't manager?

They are
Putting out fires.. Corporate, customer, employee
Doing the 20" stack of paperwork
Doing payroll
Going to the bank
Attending required confrence calls
Helping to unload trucks
Tracking down lost orders
Making sure that credits are issued for shrink
Training empolyees
Helping customers
Helping Employees
Employee reviews...
Shall I continue?

It's their job to know what's in the store room and
| trailers. The Wal-Marts and K-Marts here are set up in such a way that
| hiding merchandise is almost impossible.

Stealing from a big store would be easy if someone wanted to.
I'm not a thief, I like to sleep at night.
At Staples there were employees actually getting away with stealing
computers and digital cameras right off the shelf. Everyone was watching and
they finally caught the guys doing it.

As for discouraging sales....
| I've seldom had anyone in any of these stores do that. And the employees
| come and go so fast it can't possibly make a difference in the amount sold
| or not sold. The Lowe's here marks things down to unreal prices to move
| them in late summer. I paid 25¢ for beautiful hanging baskets of
| impatience and some other type of flower. The hanging baskets alone are
| worth over $1.49. The mini rose bushes were only 50¢ to a $1.00 each. I
| bough some large beautiful blooming angelwing begonias in fancy large pots
| for 50¢ each. There is nowhere the employees could be involved in all the
| stock that didn't sell over the summer. I'm not saying some employees
| aren't dishonest as I'm sure some are - but most left over merchandise is
| not the fault of the employees.
| Giving damaged or broken merchandise to employees is another matter. I
can
| see them "damaging" something so they can get it for free or dirt cheap -
| but leftover ponds, shrubs, trees and plants???

The plants just befuddle me. Why would they choose to let something die and
return it for credit rather than mark it down and let it find a home. I hate
to see dying plants.

Kate


| --
| Carol.... the frugal ponder...
| "If athletes get athletes foot, do astronauts get mistletoe?"
| ~~~~~~{@
| "They laugh because I'm different, I laugh because they're all the same."
| http://www.heartoftn.net/users/windsong/index.html
| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
|
|

"SVTKate" wrote in message
hlink.net...

The plants just befuddle me. Why would they choose to let something die
and
return it for credit rather than mark it down and let it find a home. I
hate
to see dying plants.

Kate
========================
They die because nobody CARES! You have overworked employees making the
minimum wage and working lousy shifts. Most don't know a geranium from a
palm tree. Do you think they want to stand out there in the hot sun with a
hose? Even if they had the TIME to do it? They're just putting in time for
their measly pay check and the store managers don't care either. Look at
the horrible conditions in their old pet depts. No one cared that there
were tanks of DEAD stinking fish, starving hamsters and birds going belly up
for lack of water. Myself and a few friends used to call a main/district
office in Nashville and complain constantly, weekly - sometimes almost
daily. They finally got rid of the live pets and fish to our great joy.
These stores are all to CHEAP to hire a person to do nothing but CARE for
and water the plants and living things they carry. I doubt they'd go
bankrupt if they hired some oldster part time to come in daily and at least
make sure everything was watered.
--
Carol.... the frugal ponder...
"Do stars clean themselves with meteor showers?"
~~~~~~{@
"They laugh because I'm different, I laugh because they're all the same."
http://www.heartoftn.net/users/windsong/index.html
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~