Petco BITES

There's nothing worng with them checking your water. It's standard
procedure when you return a dead fish. If your chemistry was off they would
make you fix the quality of your water before you could take home anymore
fish. It is good business on their part and it makes perfect sense to me.
The only down side to Petco is that some of the people working there aren't
knowledgeable. This also varies. Anyway, where else are you going to get a
15 day fish guarantee on fresh and salt water aquaria. Not likely. It
sounds like you were annoyed that they didn't take your word about your
water quality. Put yourself in their shoes.

Subject: Petco BITES
From: (Steve)
Date: 3/22/2004 3:23 PM Central Standard Time
Message-id:

For about 2 months I had a small 10 gallon tank setup
running for my kids.

I bought all of my fish at PET SMART They seemed nice
& I had NO problems with them or the fish.

I went to by the last 3 fish (3 neon Tetras) at PETCO! They Suck.
Withen 12 hours 2 fish dies. OK these are not high price fish.

But The employees at PETCO suck they treat you like a child! I went
back without the fish or water sample.
I tried to explain to the guy that my water was fine. If I had bad
water my other fish would have died. I wasn't going to keep 2 dead
fish around for 7 days because I am too busy with working to run back
there the next day.

My tank had (2 zebra dano, 2 platy, alge eater) Not an overstocked
tank!

PETCO NEVER AGAIN!

Neons are pretty delicate fish. It's not uncommon for healthy ones to die from
the stress of being bagged, driven (sloshed around) home, and then released
after floating.
Also, did you really think they were going to replace them without bringing in
the dead ones? All ya had to do is place the fish, no water, in a baggy and put
it into the freezer until you go back to the store. No stick-o-rama. = )
I have a shelf for fish food and deceased if the need arrises. That way no
fishy stuff touches food items.

I have a few dead fish in the freezer as we speak but don't let my wife find
them. Shhhhhhh
"TYNK 7" wrote in message
...
Subject: Petco BITES
From: (Steve)
Date: 3/22/2004 3:23 PM Central Standard Time
Message-id:

For about 2 months I had a small 10 gallon tank setup
running for my kids.

I bought all of my fish at PET SMART They seemed nice
& I had NO problems with them or the fish.

I went to by the last 3 fish (3 neon Tetras) at PETCO! They Suck.
Withen 12 hours 2 fish dies. OK these are not high price fish.

But The employees at PETCO suck they treat you like a child! I went
back without the fish or water sample.
I tried to explain to the guy that my water was fine. If I had bad
water my other fish would have died. I wasn't going to keep 2 dead
fish around for 7 days because I am too busy with working to run back
there the next day.

My tank had (2 zebra dano, 2 platy, alge eater) Not an overstocked
tank!

PETCO NEVER AGAIN!

Neons are pretty delicate fish. It's not uncommon for healthy ones to die
from
the stress of being bagged, driven (sloshed around) home, and then
released
after floating.
Also, did you really think they were going to replace them without
bringing in
the dead ones? All ya had to do is place the fish, no water, in a baggy
and put
it into the freezer until you go back to the store. No stick-o-rama. = )
I have a shelf for fish food and deceased if the need arrises. That way no
fishy stuff touches food items.

(snipped)

Subject: Petco BITES
From: "FishNut"
Date: 3/22/2004 10:02 PM Central Standard Time
Message-id:


I have a few dead fish in the freezer as we speak but don't let my wife find
them. Shhhhhhh

LOL....I learned the hard way. Hubby found a dead fish and just about tossed
his cookies. That's when I declared the shelf on the door for fish stuff only.

"TYNK 7" wrote in message
...
(snipped)

Subject: Petco BITES
From: "FishNut"
Date: 3/22/2004 10:02 PM Central Standard Time
Message-id:


I have a few dead fish in the freezer as we speak but don't let my wife
find
them. Shhhhhhh

LOL....I learned the hard way. Hubby found a dead fish and just about
tossed
his cookies. That's when I declared the shelf on the door for fish stuff
only.


I've made sure to point to the fish and tell hubby "Now don't eat that..."

Mar

luminos wrote:

"Steve" wrote in message
om...

For about 2 months I had a small 10 gallon tank setup
running for my kids.

I bought all of my fish at PET SMART They seemed nice
& I had NO problems with them or the fish.

I went to by the last 3 fish (3 neon Tetras) at PETCO! They Suck.
Withen 12 hours 2 fish dies. OK these are not high price fish.

But The employees at PETCO suck they treat you like a child! I went
back without the fish or water sample.
I tried to explain to the guy that my water was fine. If I had bad
water my other fish would have died. I wasn't going to keep 2 dead
fish around for 7 days because I am too busy with working to run back
there the next day.

My tank had (2 zebra dano, 2 platy, alge eater) Not an overstocked
tank!

PETCO NEVER AGAIN!


I have kept freshwater tropicals for 43 years.

I have been terribly surprised the the livestock I get from the Petco here
in California is among the best I have ever received. And the least
expensive. I have fish that have survived their entire rated lifespan
purchased from Petco.

It depends entirely on the owner and manager of the individual store, I
think.

It also helps that CA is a major import point for fish, so they don't
have to endure a second round of travel/acclimation.

"Ben" wrote in message
...
Steve wrote:
But The employees at PETCO suck they treat you like a child! I went
back without the fish or water sample.
I tried to explain to the guy that my water was fine. If I had bad
water my other fish would have died. I wasn't going to keep 2 dead
fish around for 7 days because I am too busy with working to run back
there the next day.

ummm... They have it written all over that they will not refund/replace
w/o you bringing in the dead fish and a water sample.

Also, just because your other fish are alive, doesn't mean the water is
good. It may just mean they're hardier.

If you don't want to go back to them because of how they treated you,
that's fine, if you're not going back because you're mad at the policies
you don't like, I think you might want to give up now.

(It makes no sense that they should give you a new fish without the old
one.)

-Ben


Ben, why would you freze the fish??? That makes no sense to me, because by
the time you get them back to the store they will be thawing out and falling
apart.. That makes sense to know what type of fish the blood of mess thawing
out is.. PetCo is not a great place to get livestock of the fish kind...

Granted I agree that Neon's are a fragile fish,defianatly not a
beginners fish. But to tell a person to quit with the aquarium before they
even get started Ben, gees your a freidnly one aren't you.. Perhaps you
might have suggested the person to read and educate themselves a little more
before telling them to give it up.

Tim....

Why do you guys freeze your fish?? What a mess you get from the thaw
cycle.. Have you guys ever though about letting them dry out? There is a
local Chain store here that tells people to let there fish dry out so they
can be ID'ed a lot better... Lets face it, unless your dealing with an Oscar
or some other larger fish it is not going to stink up the house when you let
the body dry out.. Needless to say I rarely ever have to go through the
returning fish procedure myself, but when I do, the fish are in a nice,
identifiable, non stinky, state..

Tim..
"MarAzul" wrote in message
news:RcQ7c.80$cx5.65@fed1read04...

"TYNK 7" wrote in message
...
(snipped)

Subject: Petco BITES
From: "FishNut"
Date: 3/22/2004 10:02 PM Central Standard Time
Message-id:


I have a few dead fish in the freezer as we speak but don't let my wife
find
them. Shhhhhhh

LOL....I learned the hard way. Hubby found a dead fish and just about
tossed
his cookies. That's when I declared the shelf on the door for fish stuff
only.


I've made sure to point to the fish and tell hubby "Now don't eat that..."

Mar

T wrote:
Ben, why would you freze the fish??? That makes no sense to me, because by
the time you get them back to the store they will be thawing out and falling
apart.. That makes sense to know what type of fish the blood of mess thawing
out is.. PetCo is not a great place to get livestock of the fish kind...

I freeze the fish because it works easily, doesn't stink and I don't
have a place I'd be comfortable putting a dead fish to dry. For me, I
have nice little plastic tubes I can put them in, they go on the freezer
door til I go back to the store. I've never once had a problem with
people not liking the way I do it, etc.

And as others have said, YMMV when it comes to the fish at petco. For
me and lots of people, it's a great place to get fish. For others, it
is not so good.

Granted I agree that Neon's are a fragile fish,defianatly not a
beginners fish. But to tell a person to quit with the aquarium before they
even get started Ben, gees your a freidnly one aren't you.. Perhaps you
might have suggested the person to read and educate themselves a little more
before telling them to give it up.

With his attitude of not bringin in water for a free check that is
necessary when returning a fish, what's the point. This person didn't
want to be educated. He wanted to complain that he didn't like the
rules, knows his tank water parameters are 'good' because other fish are
fine. He didn't want to be educated. If someone asks a question I can
answer or at least give a decent arquement, I'll be happy to do it. I'm
nice and friendly when I do it also.

-Ben

Freeze or dried, I just usually chuck them in the garbage and spend a bit
of time discussing what observations they had prior to the mortality, and
about water conditions. You can't see Ich on a dried fish any better
than on a frozen one, but you are right about frozen fish getting pretty
snarly smelling when they start to thaw and rot ;~). Returning the fish
(and a water sample with their receipt) is just to provide reasonable
evidence of purchase and loss. Unless the fins and eyes are gone, or
there are other obvious symptoms, you can't tell much from inspection
(especially with Neon tetras!). I lost one of my new CLs this morning,
and he is currently in my own freezer (in my case, I just don't want to
tempt my cat ;~).

NetMax

"T" wrote in message
hlink.net...
Why do you guys freeze your fish?? What a mess you get from the thaw
cycle.. Have you guys ever though about letting them dry out? There is
a
local Chain store here that tells people to let there fish dry out so
they
can be ID'ed a lot better... Lets face it, unless your dealing with an
Oscar
or some other larger fish it is not going to stink up the house when
you let
the body dry out.. Needless to say I rarely ever have to go through the
returning fish procedure myself, but when I do, the fish are in a nice,
identifiable, non stinky, state..

Tim..
"MarAzul" wrote in message
news:RcQ7c.80$cx5.65@fed1read04...

"TYNK 7" wrote in message
...
(snipped)

Subject: Petco BITES
From: "FishNut"
Date: 3/22/2004 10:02 PM Central Standard Time
Message-id:


I have a few dead fish in the freezer as we speak but don't let my
wife
find
them. Shhhhhhh

LOL....I learned the hard way. Hubby found a dead fish and just
about
tossed
his cookies. That's when I declared the shelf on the door for fish
stuff
only.


I've made sure to point to the fish and tell hubby "Now don't eat
that..."

Mar