LFS with super guarantee!

So I'm browsing at the primary non-chain pet store in town, which has just
moved to a new location. Along with their new location they have a new
policy on marine livestock.

"No guarantee on marine livestock. Disease and loss are your
responsibility. We believe our livestock to be healthy and disease free. We
offer no warranty of any kind."

If they're so sure their stock is healthy, you'd think they'd stand behind
it.

Mark

Well I can see that policy as its basically what is used in this
region. If yu buy a fish there that yu have been watching for a few
days and it eats and appears fine, just doping the fish thing, there
is no reason in the world that it should be assumed its gonna get sick
just from being netted if its done properly, and transported home.
However the shops can not control what ahd how a person acclimates or
how the fish is handled and still assume its being treated l ike it
should, as its out of their control so why should they be liable for
it. I have seen folks do all kind sof weird stuff with livestock. One
poiint is in Petco one day we saw a family buy a heap of freshwater
fish.....Close to $60 bucks worth IIRC.......out they go to their car
with their youngins toteing the bigger bags into which the fish were
placed. We were next in line, so we saw what they bought and what
they looked like (the people)....Wellour next stop was Wal MArt to
pickup a few things, and low and behold who do yu thnk we bump into at
Wal MArt 10 minutes later was these same people.......We spent a fair
amount of time in Wal MArt and they happened to get in line way way
back behind us. I commented to the wife, I wonder what they did with
their fish...........we went out to our vehicle and loaded up what we
bought, and just happened to see the family now exiting wal mart,
crawl in their vehicle and drive off only to stop at the far end of
the parking lot and go in the local Buffet for supper.......no telling
how long they were in there eating, 4 kids with them, but its now been
at least n2 hours time those fish have been bagged up and laying in a
hot car. Outside temps were in the mid 90's.......Now take into
consideration how they treated them up to this point, and odds are
they are gonna go through the motions of acclimating them, as at most
they may get a 5 minute float before getting dumped in their tank
along with bagged up shop water......Well yu say Petco warrants their
fish,m yes they do, fresh water, but freshwater are also cheaper and
they make a killing and probbaly made a killing on the tank and
accessories they sold these people earlier on. I have already seen
petco replace a marine fish that died a fewdays after purchase, so its
anyones guess how you approach a shop as to what they will or will not
do.

On 10 Jun 2006 00:18:35 GMT, Mark Cooper wrote:
So I'm browsing at the primary non-chain pet store in town, which has just
moved to a new location. Along with their new location they have a new
policy on marine livestock.

"No guarantee on marine livestock. Disease and loss are your
responsibility. We believe our livestock to be healthy and disease free. We
offer no warranty of any kind."

If they're so sure their stock is healthy, you'd think they'd stand behind
it.

Mark

I don't warranty any of my livestock. And I have the
healthiest fish in the area. But if someone should buy a
fish, and then later, I start having problems with the
others of that group of fish, then I will replaced the
customers fish. But unless I have good reason to believe
that there was something wrong with the fish, I won't
warranty them. The other stores around do have warranties,
but they make the customer jump through so many hoops just
to get the replacement,and find all kinds of excuses not
to warranty them. I also put date tags up at the aquariums
and tell the customers that it's best to give the fish a
week to make sure they are doing good, and of course if I
am not comfortable about the condition of a fish, I will
tell the customer that they are stressed, and it would be
best to hold off on them.

As a customer,I'd rather buy quality, than to buy junk
that has to be taken back.

I'll have customers want to buy fish that won't work. I
will tell them that it won't work, but they want to try it
anyway, so I sell the fish to them. Then they will get up
to the counter and ask "what's the warranty on the fish?"

Unfortunately in the day we live in, customers have gotten
used to not holding themselves responsible for their
actions. Just look at what so many kids will do in the
stores with their parents there watching, and don't even care.

When a kid is misbehaving, I don't bother telling the
parent, I speak directly to the kid, telling him to stop
what he is doing.

Sometimes I will dip my hand in the aquarium, walk up to
the kid, and put my wet hand on his shoulder, and tell him
not to do what he is doing. Then he has a wet shoulder to
remind him to behave. It's funny :-)


Wayne Sallee
Wayne's Pets



Mark Cooper wrote on 6/9/2006 8:18 PM:
So I'm browsing at the primary non-chain pet store in town, which has just
moved to a new location. Along with their new location they have a new
policy on marine livestock.

"No guarantee on marine livestock. Disease and loss are your
responsibility. We believe our livestock to be healthy and disease free. We
offer no warranty of any kind."

If they're so sure their stock is healthy, you'd think they'd stand behind
it.

Mark

The date tags of the fish is what the better two lfs here do as well.
Its good to know. I bought a skunk clown awhile back that somehow
managed to be in that shop over a year......and no oner wanted the
little guy. A check of the shops records revealed it was theone and
only ever skunk clown they ever got in and the date it was received
was in deed correct.I got it for a 50% discount, and its one heck of a
crazy little fish now that it has its own BTA to call home....A fish
in the tank that long, and that shop uses no meds of any kinds in
their tanks, thats there that long leaves little to the imagination
the store keeps its stock healthy and no reason to believe otherwise.

On Sat, 10 Jun 2006 17:45:23 GMT, Wayne Sallee
wrote:
I don't warranty any of my livestock. And I have the
healthiest fish in the area. But if someone should buy a
fish, and then later, I start having problems with the
others of that group of fish, then I will replaced the
customers fish. But unless I have good reason to believe
that there was something wrong with the fish, I won't
warranty them. The other stores around do have warranties,
but they make the customer jump through so many hoops just
to get the replacement,and find all kinds of excuses not
to warranty them. I also put date tags up at the aquariums
and tell the customers that it's best to give the fish a
week to make sure they are doing good, and of course if I
am not comfortable about the condition of a fish, I will
tell the customer that they are stressed, and it would be
best to hold off on them.

As a customer,I'd rather buy quality, than to buy junk
that has to be taken back.

I'll have customers want to buy fish that won't work. I
will tell them that it won't work, but they want to try it
anyway, so I sell the fish to them. Then they will get up
to the counter and ask "what's the warranty on the fish?"

Unfortunately in the day we live in, customers have gotten
used to not holding themselves responsible for their
actions. Just look at what so many kids will do in the
stores with their parents there watching, and don't even care.

When a kid is misbehaving, I don't bother telling the
parent, I speak directly to the kid, telling him to stop
what he is doing.

Sometimes I will dip my hand in the aquarium, walk up to
the kid, and put my wet hand on his shoulder, and tell him
not to do what he is doing. Then he has a wet shoulder to
remind him to behave. It's funny :-)


Wayne Sallee
Wayne's Pets



Mark Cooper wrote on 6/9/2006 8:18 PM:
So I'm browsing at the primary non-chain pet store in town, which has just
moved to a new location. Along with their new location they have a new
policy on marine livestock.

"No guarantee on marine livestock. Disease and loss are your
responsibility. We believe our livestock to be healthy and disease free. We
offer no warranty of any kind."

If they're so sure their stock is healthy, you'd think they'd stand behind
it.

Mark

Yea I don't dope the tanks either.
I think it's funny when pet stores sell fish that they
have had for a long time at a lower price.

Wayne Sallee
Wayne's Pets



-Roy- wrote on 6/10/2006 2:17 PM:

The date tags of the fish is what the better two lfs here do as well.
Its good to know. I bought a skunk clown awhile back that somehow
managed to be in that shop over a year......and no oner wanted the
little guy. A check of the shops records revealed it was theone and
only ever skunk clown they ever got in and the date it was received
was in deed correct.I got it for a 50% discount, and its one heck of a
crazy little fish now that it has its own BTA to call home....A fish
in the tank that long, and that shop uses no meds of any kinds in
their tanks, thats there that long leaves little to the imagination
the store keeps its stock healthy and no reason to believe otherwise.