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#1
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The thing that ****es me off the most is that now I have to waste time out
of my day because of their screw up and mail that product back to them (paying for it out of my pocket and they will/may refund). And I still have to wait until they process it before I get my correct product. Maybe I should just E-bay the disco lights and be ahead of the game. Hmmmm "WayneSallee.com" wrote in message ... The Better Business Bureau is a joke. They don't do anything but play mail carrier, becaue they don't want to loose that money that their members pay them. The BBB is nothing but a front. They may have been something at one time, but they are nothing good now. Wayne Sallee In article , "razingkane" writes: you can also contact the Better Business Bureau |
#2
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From what I remember, anything that is mailed to you without your consent is
yours to keep. I was accidently sent a modem from my internet company a few months ago. It was supposed to go to another customer. They noticed their mistake and tried to intimidate me into mailing it back to them. I stood my ground and got to keep the modem. Robert "BriMc" wrote in message ... The thing that ****es me off the most is that now I have to waste time out of my day because of their screw up and mail that product back to them (paying for it out of my pocket and they will/may refund). And I still have to wait until they process it before I get my correct product. Maybe I should just E-bay the disco lights and be ahead of the game. Hmmmm "WayneSallee.com" wrote in message ... The Better Business Bureau is a joke. They don't do anything but play carrier, becaue they don't want to loose that money that their members pay them. The BBB is nothing but a front. They may have been something at one time, but they are nothing good now. Wayne Sallee In article , "razingkane" writes: you can also contact the Better Business Bureau |
#3
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!?!?!?
poof! You have all witnessed the last bit of French self-respect vanishing right before your eyes! Robert Cadieux wrote: From what I remember, anything that is mailed to you without your consent is yours to keep. I was accidently sent a modem from my internet company a few months ago. It was supposed to go to another customer. They noticed their mistake and tried to intimidate me into mailing it back to them. I stood my ground and got to keep the modem. Robert "BriMc" wrote in message ... The thing that ****es me off the most is that now I have to waste time out of my day because of their screw up and mail that product back to them (paying for it out of my pocket and they will/may refund). And I still have to wait until they process it before I get my correct product. Maybe I should just E-bay the disco lights and be ahead of the game. Hmmmm "WayneSallee.com" wrote in message ... The Better Business Bureau is a joke. They don't do anything but play carrier, becaue they don't want to loose that money that their members pay them. The BBB is nothing but a front. They may have been something at one time, but they are nothing good now. Wayne Sallee In article , "razingkane" writes: you can also contact the Better Business Bureau |
#4
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"j" wrote in message
... !?!?!? poof! You have all witnessed the last bit of French self-respect vanishing right before your eyes! !!!!!LOL.!!!!! -- "In the beginning, God said the four-dimensional divergence of an antisymmetric, second rank tensor equals zero, and there was Light , and it was good." |
#5
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HMMM?
Why ? Not too sure what your point is, but mine was you don't need to feel obliged to spend your time and money (shipping) to correct someone elses mistake. If they had taken the trouble double checking their order, he would not be in this situation. In my situation, I was asked to repackage it, pay for shipping and once thay received it, they would reimburse me the exact same amount I had spent on shipping as a renewal credit. Why would I do that ? Robert "j" wrote in message ... !?!?!? poof! You have all witnessed the last bit of French self-respect vanishing right before your eyes! Robert Cadieux wrote: From what I remember, anything that is mailed to you without your consent is yours to keep. I was accidently sent a modem from my internet company a few months ago. It was supposed to go to another customer. They noticed their mistake and tried to intimidate me into mailing it back to them. I stood my ground and got to keep the modem. Robert "BriMc" wrote in message ... The thing that ****es me off the most is that now I have to waste time out of my day because of their screw up and mail that product back to them (paying for it out of my pocket and they will/may refund). And I still have to wait until they process it before I get my correct product. Maybe I should just E-bay the disco lights and be ahead of the game. Hmmmm "WayneSallee.com" wrote in message ... The Better Business Bureau is a joke. They don't do anything but play carrier, becaue they don't want to loose that money that their members pay them. The BBB is nothing but a front. They may have been something at one time, but they are nothing good now. Wayne Sallee In article , "razingkane" writes: you can also contact the Better Business Bureau |
#6
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Because mistakes are made and it's the right thing to do.
-Todd "Robert Cadieux" wrote in message ... HMMM? Why ? Not too sure what your point is, but mine was you don't need to feel obliged to spend your time and money (shipping) to correct someone elses mistake. If they had taken the trouble double checking their order, he would not be in this situation. In my situation, I was asked to repackage it, pay for shipping and once thay received it, they would reimburse me the exact same amount I had spent on shipping as a renewal credit. Why would I do that ? Robert "j" wrote in message ... !?!?!? poof! You have all witnessed the last bit of French self-respect vanishing right before your eyes! Robert Cadieux wrote: From what I remember, anything that is mailed to you without your consent is yours to keep. I was accidently sent a modem from my internet company a few months ago. It was supposed to go to another customer. They noticed their mistake and tried to intimidate me into mailing it back to them. I stood my ground and got to keep the modem. Robert "BriMc" wrote in message ... The thing that ****es me off the most is that now I have to waste time out of my day because of their screw up and mail that product back to them (paying for it out of my pocket and they will/may refund). And I still have to wait until they process it before I get my correct product. Maybe I should just E-bay the disco lights and be ahead of the game. Hmmmm "WayneSallee.com" wrote in message ... The Better Business Bureau is a joke. They don't do anything but play carrier, becaue they don't want to loose that money that their members pay them. The BBB is nothing but a front. They may have been something at one time, but they are nothing good now. Wayne Sallee In article , "razingkane" writes: you can also contact the Better Business Bureau |
#7
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We're all entitled to our own opinion, but if a large corporation mails me a
$30 modem and then insists I pop by the post office and mail it back to them, sorry it ain't going to happen. My time is more valuable to me than this modem is to them. Not to mention, they tried to intimidate me into mailing it back. Basically threatening to charge me for it if I didn't mail it back within the same week. Once they had gone that route, their was no way I was going to cooperate. Call me hard headed, but I treat people with the same respect they treat me. As for the "right thing to do", I have no problem with my decision nor my attitude in general. In fact quite the opposite. And from what I recall, this person was getting lousy service from the company that made the mistake. Not returning calls, getting the run around (just look at the subject), etc. Therefore my point was, why would he go through the trouble of fixing their mistake when they didn't have the decency to do it themselves ? And the "last bit of FRENCH self respect" is uncalled for. First, I'm francophone, not french. Second, I have plenty of well deserved self-respect. Robert "Todd Nicholson" wrote in message nk.net... Because mistakes are made and it's the right thing to do. -Todd "Robert Cadieux" wrote in message ... HMMM? Why ? Not too sure what your point is, but mine was you don't need to feel obliged to spend your time and money (shipping) to correct someone elses mistake. If they had taken the trouble double checking their order, he would not be in this situation. In my situation, I was asked to repackage it, pay for shipping and once thay received it, they would reimburse me the exact same amount I had spent on shipping as a renewal credit. Why would I do that ? Robert "j" wrote in message ... !?!?!? poof! You have all witnessed the last bit of French self-respect vanishing right before your eyes! Robert Cadieux wrote: From what I remember, anything that is mailed to you without your consent is yours to keep. I was accidently sent a modem from my internet company a few months ago. It was supposed to go to another customer. They noticed their mistake and tried to intimidate me into mailing it back to them. I stood my ground and got to keep the modem. Robert "BriMc" wrote in message ... The thing that ****es me off the most is that now I have to waste time out of my day because of their screw up and mail that product back to them (paying for it out of my pocket and they will/may refund). And I still have to wait until they process it before I get my correct product. Maybe I should just E-bay the disco lights and be ahead of the game. Hmmmm "WayneSallee.com" wrote in message ... The Better Business Bureau is a joke. They don't do anything but play carrier, becaue they don't want to loose that money that their members pay them. The BBB is nothing but a front. They may have been something at one time, but they are nothing good now. Wayne Sallee In article , "razingkane" writes: you can also contact the Better Business Bureau |
#8
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Ok my turn yo chime in.
After the **** I took on the phone from these A holes I was trying to be nice and save them some money. But now after I see how they operate and treat customers. At this point I am out 10 bucks. I have 4 of those disco lights from them that E-bay for 6 bucks. I can re E-bay them for 4 bucks each and come out ahead of the game 6 bucks. I can send them back paying 6 bucks for shipping and if they screw me I am out 16 bucks. Yeah this is a easy desision. I can get my hose at home depot. Brian "Todd Nicholson" wrote in message nk.net... Because mistakes are made and it's the right thing to do. -Todd "Robert Cadieux" wrote in message ... HMMM? Why ? Not too sure what your point is, but mine was you don't need to feel obliged to spend your time and money (shipping) to correct someone elses mistake. If they had taken the trouble double checking their order, he would not be in this situation. In my situation, I was asked to repackage it, pay for shipping and once thay received it, they would reimburse me the exact same amount I had spent on shipping as a renewal credit. Why would I do that ? Robert "j" wrote in message ... !?!?!? poof! You have all witnessed the last bit of French self-respect vanishing right before your eyes! Robert Cadieux wrote: From what I remember, anything that is mailed to you without your consent is yours to keep. I was accidently sent a modem from my internet company a few months ago. It was supposed to go to another customer. They noticed their mistake and tried to intimidate me into mailing it back to them. I stood my ground and got to keep the modem. Robert "BriMc" wrote in message ... The thing that ****es me off the most is that now I have to waste time out of my day because of their screw up and mail that product back to them (paying for it out of my pocket and they will/may refund). And I still have to wait until they process it before I get my correct product. Maybe I should just E-bay the disco lights and be ahead of the game. Hmmmm "WayneSallee.com" wrote in message ... The Better Business Bureau is a joke. They don't do anything but play carrier, becaue they don't want to loose that money that their members pay them. The BBB is nothing but a front. They may have been something at one time, but they are nothing good now. Wayne Sallee In article , "razingkane" writes: you can also contact the Better Business Bureau |
#9
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You guys won't believe it! The stuff I ordered from Empire Pets finally
arrived today! Let's see, I ordered on 1 Dec and it arrived on 28 Dec. Hmmmmm......four weeks. Wow, that's what I call lightening fast customer service. When I originally started this thread around the 13th, I hadn't heard a thing from them. I e-mailed them and told them to cancel the order since they couldn't bother answering my previous two e-mails (not to mention not answering their phone the four or five times I called). Lo and behold I got a reply within one hour! They tell me my stuff is scheduled for shipment on the 15th. I don't think it did since the Post Office doesn't usually take two weeks to deliver, even during Christmas. I went to their site after the delivery to check my account. It still shows the order as processing. No change since the 1st! Even though the Amiracle overflow only cost $40, I can't help but complain about the non-existent customer service. The only saving grace is they shipped an extra siphon tube with it. I don't know if it was coincidence that the tube that came with the filter has broken ends but it appears the original box was unopened. I'll give them the benny. Bottom line: I did get my merchandise. Will I ever order from these folks again...NO WAY! I just wanted to inform you all what my experience with them has been and from previous posts, it appears I'm not the only one that had problems with them. Heads up! Scott |
#10
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![]() I contacted the buyer who got my overflow hose and we sent each other the correct items. ebaeseller-empire pets suck. We screwed up and we want you to pay to get the items back to us and we will credit you. No thanks. I cut my losses and have my product. "Skylove" wrote in message ... You guys won't believe it! The stuff I ordered from Empire Pets finally arrived today! Let's see, I ordered on 1 Dec and it arrived on 28 Dec. Hmmmmm......four weeks. Wow, that's what I call lightening fast customer service. When I originally started this thread around the 13th, I hadn't heard a thing from them. I e-mailed them and told them to cancel the order since they couldn't bother answering my previous two e-mails (not to mention not answering their phone the four or five times I called). Lo and behold I got a reply within one hour! They tell me my stuff is scheduled for shipment on the 15th. I don't think it did since the Post Office doesn't usually take two weeks to deliver, even during Christmas. I went to their site after the delivery to check my account. It still shows the order as processing. No change since the 1st! Even though the Amiracle overflow only cost $40, I can't help but complain about the non-existent customer service. The only saving grace is they shipped an extra siphon tube with it. I don't know if it was coincidence that the tube that came with the filter has broken ends but it appears the original box was unopened. I'll give them the benny. Bottom line: I did get my merchandise. Will I ever order from these folks again...NO WAY! I just wanted to inform you all what my experience with them has been and from previous posts, it appears I'm not the only one that had problems with them. Heads up! Scott |
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